1. We will show you a video of the cleaning in progress within your return duct, and if you don’t think our process is effective after seeing us in action, we will leave without charging you.
2. We will ask you to show us where all the ducts in the home are located, if we take it upon ourself to locate the ducts without your help and miss a duct in the process we will come back to clean the missed duct free of charge, and credit your account $50.
3. Whatever the reason, if we need to rebook our original appointment to another day, we will credit your account $50.
If you choose to cancel your appointment which granted you the $50 credit, then the credit will also be cancelled.* Maximum $50 credit per service appointment.**